Privacy Policy
Introduction
BPE, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information, including phone numbers collected for SMS messaging campaigns registered under Zoom 10DLC requirements.
By using our website, services, or opting in to receive SMS communications from us, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Contact information (such as name, email address, and phone number)
- Information provided through Contact Us forms, service inquiries, or customer onboarding
- Communication preferences and consent records
- Message interaction data (delivery status, opt-in and opt-out timestamps)
Providing a phone number is voluntary unless explicitly stated otherwise on a form.
SMS Messaging and Consent
Who Sends Messages
SMS messages are sent by BPE, Inc. or its authorized employees using Zoom-supported messaging services.
Who Receives Messages
Messages are sent only to individuals who have explicitly opted in to receive SMS communications from BPE, Inc.
How We Obtain Consent
Consent to receive SMS messages may be obtained through one or more of the following methods:
- Website forms (including Contact Us forms)
- Verbal consent
- Written consent
- Customer agreements or service enrollment
If verbal consent is used, our website is not used to collect consumer opt-in for this 10DLC campaign, unless otherwise stated.
Message Frequency
Message frequency may vary depending on the nature of the communication, but typically does not exceed [insert estimated frequency, e.g., “5 messages per month”].
Types of SMS Content
Content We May Send
- Service-related notifications
- Appointment reminders
- Customer support messages
- Account or service updates
- Operational or transactional messages
Content We Will Not Send
- Unsolicited marketing messages
- Adult, age-restricted, or inappropriate content (unless explicitly disclosed and consented)
- Lending, loan, or financing messages unless explicitly stated and approved
- Messages unrelated to the purpose for which consent was granted
Opt-In, Opt-Out, and Help
You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us at:
- Email: [support@yourcompany.com]
- Phone: [Your Business Phone Number]
Once you opt out, you will no longer receive SMS messages unless you opt in again.
Message and data rates may apply depending on your mobile carrier.
Use of Contact Us Forms
If our website includes a Contact Us form that captures phone numbers, the following disclosure is provided at the point of collection:
“By providing a telephone number and submitting the form, you are consenting to be contacted by SMS text message and agreeing to our Privacy Policy. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of further messaging. Reply HELP for more information.”
Our Privacy Policy is clearly linked wherever phone numbers are collected.
Data Sharing and Third-Party Disclosure
We do not sell, rent, or trade your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories of data sharing explicitly exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Consent to receive SMS messages is specific to [Your Company Name] and cannot be transferred to any other organization.
Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. SMS consent records are retained only as long as necessary to comply with legal and carrier requirements.
Children’s Privacy
Our services and SMS campaigns are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or our SMS messaging practices, please contact us:
BPE, Inc.
Email: info@bpe.org
Phone: 617-227-8055
Address: 67 Kemble Street Suite 2.5, Roxbury, MA 02119






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